See the steps in the article How Do I Renew My Domain Name to know how to manually renew your domain. You can also use a third-party domain lookup tool, like ICANN Lookup, to check the status of your domain name. If you see the Expired status, your domain needs to be renewed. The Status should state that it's Active.

If your domain was registered with HostGator, check the status of your domain in the Domains section of your Customer Portal. Just like websites, emails only work if the domain being used is active. You need a registered and active domain to use for your HostGator email. Please continue reading below if you still have ongoing issues in receiving or sending emails to your email client despite using the correct email client settings. Outlook / Eudora / Thunderbird / Mac / iPad / Phone Client Settings.Check the article below to find your email settings and how-to configure them properly. When you are having an issue with your email application, the first thing you want to do is to double-check if you are using the correct incoming and outgoing email server.

So, here we go! Check the email client settings If you find that your email client is not loading your emails or sending them, the next step will be to check the items listed below. Please check out the article How Do I Create Email Accounts in cPanel? Once you get that added, you will need to configure your email client to access your email address. Have you recently signed up with HostGator? Are you a new customer and planning to host your emails with HostGator? If so, welcome! To set up your emails with us, you first need to add your email address to your HostGator account.

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